Virtual Phone Service For Small Business

If you’re starting a new business or have already expanded your business to a larger scale, it may be time to start considering a virtual phone service for your small business. Many options exist, including Grasshopper, MightyCall, 8×8, and Ooma. Here are some pros and cons of each. Consider each option carefully before making a decision. The following are the benefits and drawbacks of each virtual phone service for small businesses.

Virtual Phone Service For Small Business


Grasshopper is a virtual phone service designed especially for small businesses. It has plans geared towards small businesses, so you can add as many lines as you need without paying extra. However, if you have a larger company, you may want to consider a VoIP provider that caters to big companies. There are other pros and cons, though. Keep reading to find out more about this virtual phone service.

Grasshopper offers a free trial account, so you can see if the service works for you. To get started, you’ll need to sign up with an email address and a password. The service is completely free, so there is no need to provide credit card information to sign up. Grasshopper is a good choice for small business owners looking for a virtual phone line or for those who want to switch from a PBX service. The service offers many features, including call forwarding and caller ID.

Grasshopper is easy to use. The interface is easy to navigate, and it focuses on simple softphone functionality. This means that you don’t have to deal with frustrating hardware programming or lengthy setup times. Another feature is that it uses your current hardware. Grasshopper can accept calls from anywhere, so it’s convenient for your customers to call your business when you’re away from your office.

Grasshopper offers vanity phone numbers and toll-free numbers. You can even set up a custom greeting for each number. Additionally, Grasshopper allows you to record custom greetings and can forward calls. You can even use an app to access your phone numbers from anywhere. If you have a lot of questions or want to set up a new number, Grasshopper is a great option.


If your business is international, MightyCall’s virtual phone service for small business is an excellent choice. With MightyCall’s international calling options, global customers can reach you without paying costly international long distance rates. The system allows you to schedule specific business hours and set different holiday schedules. The software also allows you to configure your business hours, as well as forward calls to voicemail for your convenience.

MightyCall offers premium options, such as email notifications, native mobile apps, and a system that automatically adds pertinent information. You can set a date range for all calls and even mark them as closed sales. You can also create and save customized greetings to send to customers, enabling you to personalize your communications. And because MightyCall supports multiple platforms, you can set it to be compatible with other applications, too.

MightyCall reviews also highlight its excellent customer support staff. While you may find it difficult to get in touch with a live representative, you can always use their online chat or email system. Customer service is available during business hours and is friendly and thorough. Its website also offers a search bar to find answers to questions about MightyCall. You can use MightyCall for free short message service texting in the U.S. and Canada.

Those who are looking for a virtual phone service for small business should check out MightyCall. This service offers many features that small businesses need for managing customer experience. You’ll find customer care and team management tools, as well as visual call flow configuration. MightyCall also has advanced tools for social media integration and integrations with Facebook and Twitter. With MightyCall, you’ll be able to meet your small business’s customer support needs and keep up with your clients’ needs.


With a robust, scalable platform, 8×8 provides the features and tools you need to manage both incoming and outgoing calls. With one centralized interface, the 8×8 system helps you manage employee productivity and customer interactions. A single administrative interface allows you to assign features and access reports. It also allows you to manage your automated attendant, upload custom pre-recorded messages, and manage your call logs. This makes it easy to manage all aspects of your phone system, regardless of which user is manning each line.

Once you’ve signed up, you’ll be able to move your current business phone number over to the 8X8 platform. The process takes around eight days if you’re using a local number, and about five weeks if you have a toll-free number. 8×8 lets you manage your phone system through a simple online portal called Configuration Manager. The system is easy to set up and manage and requires minimal technical knowledge – you can even do it yourself without the help of an IT department.

Virtual phones can work anywhere, as long as you have a broadband internet connection. Virtual phone systems are as easy to use as email. Just choose the service and provide your credit card details. You can pay monthly or yearly, depending on your needs. Once you’re set up, you can make calls from your laptop, desktop, or mobile phone – and everything will be seamlessly integrated into your office’s infrastructure.

RingCentral is another competitor of 8×8 and offers high-quality cloud-based business phone services. RingCentral’s VoIP service has the highest rating on TechRadar, and 8×8 is rated fourth. Both companies provide fully operational contact center platforms, omnichannel customer engagement, and top-notch security standards and certifications. Backend analytics are also included in their offerings. The benefits of 8×8 for small businesses outweigh the disadvantages.


If you are looking for a virtual phone service that’s ideal for small businesses, Ooma may be the right option. The service offers business and home numbers in nearly every area code and you can choose a local or toll-free number for your business. You can also port your existing phone number to Ooma, which is convenient if you already have a loyal customer base. This way, you won’t have to spend time marketing to get the right number.

Ooma offers a free trial and several plans to choose from. It offers a free virtual phone service for up to five users, and you’ll only be charged for hardware and taxes. You can upgrade to a paid plan, which offers more calling features and unified communications tools. Ooma’s free trial is for a limited period of time, so sign up today and take advantage of this amazing service!

Another benefit of virtual phone services is that they provide actionable insights to improve customer service and team performance. They also allow you to track metrics such as average customer hold times, which days of the week are busiest, and more. You can even track how busy your agents are, and adjust your staff accordingly. In addition, some systems allow you to record calls and provide real-time coaching for your agents. This way, you can measure how much time agents are spending on customer support and make adjustments if needed.

Ooma Office is a complete virtual phone service for small businesses. It includes a virtual receptionist, conference calling options, and multi-device access. You can even transfer your numbers to other providers. This plan also supports analog phones. Ooma Office also offers features like voicemail-to-email conversions and toll-free numbers. In addition to this, it offers advanced features such as virtual fax and extensions.


If you’re looking for a virtual phone system for your small business, Nextiva may be the perfect choice. The Nextiva Voice Portal allows you to assign phone numbers, adjust greetings, and record custom greetings, all of which help you maintain a professional image. You can also record incoming calls and manage call logs from any device. With unlimited calling and receiving, Nextiva’s virtual phone system is a great choice for a small business.

Nextiva offers a wide range of features for small businesses, including Caller AI. This intelligent service turns your phone into your CRM, providing you with the information you need to improve your sales, service, and customer experience. Nextiva VOIP even gives you the ability to limit the number of pop-ups from Caller AI. It’s a great choice for high-volume call centers, as it helps you eliminate the need for private phone lines and Primary Rate Interface. It also offers features such as voicemail to email and improved call quality.

Pricing plans are split into Business Phone Services and Sales & CRM. Each package offers a range of features and capacity, depending on your needs. Nextiva offers three different pricing levels, ranging from basic features for small businesses to advanced sales productivity features for larger enterprises. As an added bonus, Nextiva often offers special deals. It is possible to get a discount by committing to a longer term. The Essential plan, for example, offers 1,000 toll-free minutes, voicemail notifications to email and SMS, and integration with popular CRMs.

For added convenience, Nextiva also offers a variety of VOIP desk phones. The range of desk phones available from Nextiva is varied, with features like conference phones, cordless phones, and proprietary Nextiva phones. You can purchase one or several of these for a monthly fee. You can also purchase VOIP adapters and headsets for your desk phones if you desire. Lastly, Nextiva offers great features for businesses to communicate efficiently.

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