Best phone answering service for small business

Choosing the Best Phone Answering Service for Small Business

In this article, we will look at MAP Communications, PCMSI, Pat Live, and Voice Nation. Find out more about them and what makes them the best choice for your small business. We hope that this article has been useful. We wish you luck! Please consider our recommendations in choosing the right phone answering service for your business. We’ve been using one for years and we’ve had great success with them! Read on to learn more!

MAP Communications

Whether your company has a limited staff or a high volume of calls, MAP Communications can offer a professional phone answering service to meet your needs. Our phone answering services include live virtual receptionists and bilingual operators who can answer inquiries for any industry. We also offer a wide range of online tools to streamline your phone answering process. And because we are based in the U.S., you can benefit from real-time reporting and tools.

MAP Communications is a national call center and a small business phone answering service with over five locations across the U.S., the U.K., and New Zealand. With so many locations, they have trained agents to handle all of your phone calls and even provide bilingual receptionist services. Map Communications can take over your phone calls around the clock, which means that your customers never have to wait in a queue. You can also take advantage of their affordable after-hours package to handle your customers’ needs after hours.

Call center of choice for many small businesses…

MAP offers a free trial of their services and has 10 real-time testimonials from satisfied clients. You can also find MAP Communications’ overall rating on Google, which is 3.7. In fact, there are a few negative reviews too, but the majority of reviews are positive. So, before you hire a small business phone answering service, make sure to read their testimonials before making your decision.

MAP has great customer reviews and is the call center of choice for many small businesses across America. They have excellent customer service and a seven-day risk-free trial so you can try the service for yourself with no commitment. With MAP, you will never have to worry about missing a call again! Take advantage of MAP Communications’ free trial and enjoy the benefits of a small business phone answering service!

MAP Communications is a small business phone answer service with experienced receptionists who work around the clock. They also offer custom tunes to play for customers on hold. Abby Connect offers the longest free trial, 14 days. And you get all of the features and a dedicated success manager. However, this service is not the cheapest. Map Communications does not have a mobile app, and their prices per minute are higher than Abby Connect.


If you’re in need of a phone answering service for your small business, PCMSI can help you out. PCMSI has call center agents available around the clock, ready to answer your phone calls. These agents are specially trained to respond to each call the way that you want them to. They can set special greetings for your customers, handle your incoming calls after hours and holiday calls, and handle complaints, while you focus on your core business.

The quality of service offered by PCMSI is exemplary. Not only do you receive high quality call handling, but you can use the service any time of the day or night. Whether you need a live agent or someone who responds to emails, PCMSI can help you. The service can handle both local and international calls, and you won’t have to worry about a thing. And since PCMSI’s agents are based in the United States, you can expect them to speak to customers in a friendly, professional voice. The service also utilizes cutting-edge technology, and you can access your call center at any time of day.

The PCMSI phone answering service…

The PCMSI phone answering service for small businesses offers a low cost per minute fee, and you can choose from four tiered plans that can accommodate the needs of your business. Their agents will transfer calls to specific staff members, such as sales representatives, customer support representatives, and sales associates. These agents can provide valuable customer service, product information, and a help desk to address customers’ concerns. These services can help you to save on your monthly expenses, and can help you to improve your bottom line.

Professional Communications Messaging Service Inc. offers a variety of phone answering solutions, including virtual office, automated receptionist, and meeting space. You can set up two free phone numbers, purchase a local or toll-free number, and set up a vanity number for your company. These services are also HIPAA-compliant, and all operators are professionally trained. You can’t beat that when you’re trying to make a big call.

Pat Live

If you are in need of a quality phone answering service for your small business, PATLive can be the best option. This company offers an award-winning customer experience to boost customer loyalty and trust, as well as generate sales. The company has an extensive team of professional, US-based agents. Customers don’t have to worry about hidden fees. They can view billing details, call volumes, and even customize their call scripts.

PATLive phone answering services provide a professional team of receptionists that can increase your customer base, improve client service, and increase your team’s productivity. Receptionists at PATLive are trained and educated to provide the benefits of an in-house workforce. Besides ensuring your customers receive the highest level of service possible, PATLive receptionists can also help with general product information, appointment scheduling, and order fulfillment.

A virtual phone number…

If you are considering an answering service for your small business, you should first set up a bank account, purchase a virtual phone number, and then choose your plan. There are also many features you can choose from, including unlimited faxing, two phone lines, and a dedicated fax line. While PAT Live is not a cheap option, it does offer flexible plans and a 7-day free trial period. In addition, Abby Connect is a great option for small businesses. With its flexible features and low price, this service is an affordable solution to your calling needs.

The answer to that question is the answer. When you choose an answering service, look for a company with an onboarding process. An answering service works with you to capture vital information about your company and create guidelines and scripts for your business. These guidelines and scripts are usually updated regularly through an online web portal. Once this process is complete, the answering service will begin answering your calls. It’s important that you make sure you’re happy with the service.

When selecting an answering service for your small business, choose a company that provides friendly, fast customer service. This way, you can concentrate on running your business instead of worrying about important phone calls. Look for a service that can record messages for callers and match them with the correct contact information. And don’t forget to check the reviews. You’ll be glad you chose Pat Live. There’s a great choice out there.

Voice Nation

Among the many phone answering services available to small businesses, VoiceNation has many benefits. This live answering service is affordable, provides 24/7 customer support, and can send messages to your customers through email or SMS. The service also has a number of features, including automatic call-screening, custom greetings, and caller analytics. To learn more about VoiceNation, read our detailed review. We’ve also included a brief comparison of its features and pricing.

VoiceNation has been providing computer telephony systems since 1991. Their systems are flexible and multipurpose, allowing them to be installed on any system. The company expects to earn $24.7 million this year, with revenue per employee averaging $325,000. The company offers a month-to-month contract and requires a 30-day notice to terminate service. However, if you don’t need their phone answering service for your business, you can still choose another one.

VoiceNation offers live receptionists…

VoiceNation is a leader in the industry, and has been recognized for its high quality customer service for over 15 years. It offers live receptionists and a variety of other features, including automated call patching and customizable scripts. Customer service is provided via telephone, live chat, and web-based ticketing. Their plans range from basic to premium, and include up to 40 minutes of phone support.

The quality of customer service is vital to a small business. When a potential client calls your company, he or she deserves to be greeted with a friendly, professional voice. An automated response can do more harm than good. Up to 70% of customers will hang up if they’re given an automated reply. A live-agent answering service can handle each call with care, efficiency, and tact.

As a small business owner, you can’t afford to miss important calls. An answering service can take care of these calls while you focus on the other important aspects of your business. Moreover, you can rest assured that your sales reps will not waste time answering repetitive questions. By outsourcing this task to a call center, you can add a professional and competent image to your company. If you are looking for a phone answering service for your small business, check out VoiceNation today.

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